General Tips to protect you and your money everyday
- Every time you receive an account statement or other correspondence from Members Equity Bank, check it carefully to ensure there are no unauthorised transactions. Contact us immediately on 1300 654 998 if you wish to report any unauthorised transactions.
- Also contact us immediately on 1300 654 998 to report any lost or stolen Debit Cards, Credit Cards, or Cheque Books.
- Make sure you sign all new Debit and Credit Cards immediately when you receive them, and remember to destroy all old cards once you have started using your new cards or when they expire.
- Do not write down any PIN's (Personal Identification Numbers) or passwords and do not share these with other people. Contact us immediately on 1300 654 998 if you think someone else may know your PIN or passwords.
Please remember: Staff at Members Equity Bank or any of our associated service providers will never call or e-mail you and ask for your PIN or passwords. We will however ask for your password or other identity information when you call us directly.
Contact ME
- Product Enquiries
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Personal Ph 13 15 63 Business Ph 1300 658 108 ME Contact Centre open Mon - Fri 8am - 8pm. Sat 9am - 5pm (EST)
- Existing Customers
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Personal Ph 1300 654 998 Business Ph 1300 658 108 ME Contact Centre open Mon - Fri 8am - 8pm. Sat 9am - 5pm (EST)
- Phone Banking
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Personal Ph 1300 654 998 Business Ph 1300 658 108